Privacy Policy

Last Updated: [July 7,2026]

1. Introduction

PicPDF (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, process, and protect information when you use the PicPDF application and related services (collectively, the “Service”).

PicPDF is a document management application that allows users to scan, create, edit, convert, and enhance documents with intelligent tools. We understand that documents may contain sensitive or personal information, and we are committed to providing a secure and transparent experience.

By using PicPDF, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with this Privacy Policy, please do not use the Service.

2. Information We Collect

We collect only the information necessary to provide, improve, and maintain PicPDF. The types of information we may collect include:

2.1 Documents and Files

PicPDF allows you to scan, create, edit, convert, and manage documents directly on your device.

Your documents, including PDFs, images, and converted files, are stored locally on your device. PicPDF does not access, view, collect, or sell your personal documents.

For features such as PDF creation, editing, and file conversion (including PDF to Word or Excel conversion), processing is performed locally on your device whenever possible.

Some optional features, such as AI-powered tools, may require processing of selected content to provide the requested service. These features only process the information necessary to generate the requested results.

2.2 Information You Provide

PicPDF does not require you to create an account to use the core features of the application.If you contact us for customer support, provide feedback, or communicate with us, we may collect information you voluntarily provide, such as:

• Email address
• Messages or feedback content
• Information needed to respond to your request

We only use this information to provide support and improve our services.

2.3 Device and Usage Information

To improve app performance, stability, and user experience, we may collect certain technical information, including:

• Device model and operating system version
• App version
• Language and region settings
• Crash reports and diagnostic information
• Anonymous usage data related to app features

This information helps us identify issues, optimize performance, and improve the overall PicPDF experience.

2.4 AI Processing Information

PicPDF provides AI-powered features, such as AI Rewrite and AI-generated document titles.

When you use AI features, the selected text or document content may be processed by AI technologies to generate the requested results. The content is used only for providing the requested AI functionality.

We do not use your documents or generated results for advertising purposes or sell your content to third parties.

3. How We Use Your Information

We use collected information for the following purposes:

3.1 Provide and Improve Our Services

We use information to:

• Provide document scanning, editing, conversion, and AI features
• Process user requests and generate requested results
• Maintain and improve app functionality
• Fix technical issues and improve performance

3.2 Improve User Experience

We may analyze anonymous usage information to understand how users interact with PicPDF and improve:

• App usability
• Feature performance
• Overall user experience

Usage analysis does not involve accessing or reviewing your personal documents.

3.3 Maintain Security and Prevent Abuse

We may use technical information to:

• Protect the security of our services
• Detect and prevent misuse
• Ensure reliable operation of the application

3.4 Provide Customer Support

When you contact us, we may use the information you provide to:

• Respond to inquiries
• Troubleshoot problems
• Handle feedback or support requests

4. How We Process Your Documents

Your documents remain under your control throughout your use of PicPDF.

Most document operations—including scanning, creating PDFs, editing files, and converting supported document formats—are processed locally on your device whenever possible. This means your files generally remain on your device during these operations.

Certain optional features, such as AI-powered document assistance, may require selected text or document content to be processed using trusted AI technologies in order to generate the requested results. Only the content necessary to perform the requested feature is processed.

We do not access your documents unless processing is required to deliver a feature you have explicitly requested.

Documents processed through AI features are handled only for the purpose of completing your request. We do not use your document content to build user profiles, deliver advertising, or otherwise exploit your personal files.

Whenever document processing involves external services, reasonable technical and organizational safeguards are implemented to help protect your information during transmission and processing.

5. Sharing and Disclosure of Information

We do not sell, rent, or trade your personal information or document content to third parties.

We may share limited information only in the following circumstances:

5.1 Service Providers

We work with carefully selected service providers that help us operate and improve PicPDF. These providers may assist with services such as:

• AI-powered document processing
• App performance monitoring and diagnostics
• Cloud infrastructure supporting specific features
• Customer support services

These providers are permitted to process information only as necessary to perform services on our behalf and are required to protect the information they receive.

5.2 Legal Requirements

We may disclose information if required to do so by applicable law, regulation, legal process, or a valid request from public authorities.

We may also disclose information when we reasonably believe such action is necessary to:

• Comply with legal obligations;
• Protect our rights or property;
• Prevent fraud, security threats, or illegal activities;
• Protect the safety of our users or others.

5.3 Business Transfers

If PicPDF becomes involved in a merger, acquisition, corporate reorganization, financing, or sale of assets, your information may be transferred as part of that transaction.

If such a transfer occurs, we will take reasonable steps to ensure that your information continues to be protected in accordance with this Privacy Policy.

5.4 Aggregated and Anonymous Information

We may use or share aggregated or anonymized information that does not identify you personally for purposes such as analyzing product performance, improving our services, or understanding general usage trends.

This information cannot reasonably be used to identify any individual user.

6. Data Storage and Security

We take reasonable administrative, technical, and organizational measures designed to protect your information against unauthorized access, disclosure, alteration, or destruction.

Because most document operations are processed locally, your files generally remain stored on your device unless you choose to export, share, or use a feature that requires external processing.

When information is transmitted to support specific features, such as AI-powered document assistance, reasonable safeguards are used to help protect data during transmission and processing.

While we strive to protect your information, no method of electronic storage or transmission over the Internet can be guaranteed to be completely secure. Accordingly, we cannot guarantee absolute security.

We encourage you to keep your device updated and protected with appropriate security measures, such as a device passcode or biometric authentication, to further safeguard your documents.

7. Third-Party Services

PicPDF may integrate with trusted third-party services to provide certain features, improve app performance, and support the operation of our Service.

Depending on the features you use, these services may include:

• AI technologies used to generate document rewrites, summaries, or titles;
• Analytics and diagnostic services used to monitor app stability and improve performance;
• Apple services required for in-app purchases and subscription management.

These third-party providers operate under their own privacy policies and are responsible for the information they process in accordance with their applicable terms.

We carefully select service providers that support our business needs and expect them to implement appropriate safeguards for protecting user information.

As PicPDF continues to evolve, the third-party services we use may change from time to time. We will update this Privacy Policy when material changes affect how your information is processed.

8. Subscription and Payment Information

Some features of PicPDF may require a paid subscription.

All purchases and subscription payments are processed through Apple’s App Store. We do not collect, process, or store your payment card information or other financial account details.

Apple is responsible for processing payments, subscription renewals, refunds (where applicable), and billing information in accordance with its own policies and terms.

You can manage or cancel your subscription at any time through your Apple ID account settings on your device.

If you contact us regarding a subscription issue, we may request limited information necessary to verify your purchase and assist with your inquiry. We will only use this information for customer support purposes.

9. Your Privacy Rights

Depending on your location and applicable laws, you may have certain rights regarding your personal information.

These rights may include the ability to:

• Request access to personal information we process about you;
• Request correction of inaccurate or incomplete information;
• Request deletion of personal information, where applicable;
• Object to or restrict certain processing activities, where permitted by law;
• Withdraw your consent for processing where consent is the legal basis for processing.

Because most documents are stored locally on your device, you generally have direct control over your files and may delete them at any time through the app or your device.

If you have questions about your privacy rights or wish to submit a request, please contact us using the information provided in the Contact Us section below. We will respond in accordance with applicable laws.

10. Children’s Privacy

PicPDF is not directed to children under the age of 13, or the minimum age required by applicable law in your jurisdiction.

We do not knowingly collect personal information from children. If we become aware that personal information has been collected from a child without appropriate parental consent, we will take reasonable steps to delete such information as soon as practicable.

If you believe that a child has provided personal information to us, please contact us so that we can investigate and take appropriate action.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technologies, legal requirements, or business operations.

When material changes are made, we will update the “Last Updated” date at the beginning of this Privacy Policy. Where required by applicable law, we may also provide additional notice within the app or through other appropriate means.

Your continued use of PicPDF after any updates become effective constitutes your acceptance of the revised Privacy Policy.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us.

PicPDF Support

Email: [email protected]

If you are contacting us regarding your personal information or privacy rights, please include sufficient details to help us understand and respond to your request.

We will make reasonable efforts to respond as promptly as possible.